Frequently Asked Questions

You don’t have to know your loved one’s skin type to get them the perfect skincare gift set. The Ultimune Value Set is a suits-all regimen that gives everyone a boost of strength and radiance. The Essential Energy Holiday Kit is another loved-by-all ritual, treating winter skin to deep hydration. It’s a must as the temperatures plummet and moisture levels deplete. But if you’re still not sure, makeup gifts are bound to delight. Wrap up the Controlledchaos Mascaraink, a volumising mascara for bigger, bolder lashes. Because who doesn’t love mascara?

Yes. If you’re looking for that little something to tuck in a beauty lover’s stocking, you can’t go wrong with our famous Eyelash Curler. It lifts and curls in seconds for falsie-effect lashes. Or if they prefer lipstick, upgrade their usual formula with the Technosatin Gel Lipstick. Available in 15 shades, it’s a weightless wonder with a satin finish that lasts all day. The CALMELLIA Multi-Relief SOS Balm is also a failsafe stocking filler; a jar of nourishing goodness which keeps lips, hands, elbows and even hair hydrated through the cold months. Or give a helping hand with the Ultimune Power Infusing Hand Cream. The supercharged, sumptuous cream transforms even the hardest-working hands with double anti-ageing technology.

The Shiseido Men Total Age Defence Program is specially developed to suit the precise needs of men’s skin, featuring three steps for a fresh, energised look. Inside, they’ll discover travel-size bottles of the Shiseido Men Face Cleanser and Shiseido Men Total Revitalizer Eye, along with a full-size Shiseido Men Total Revitalizer Cream.

To make sure your gifts arrive in time for Christmas, order by 18th December 5pm with Standard Shipping and 19th December 12pm with Express Shipping. For full details on our delivery times, click here.

Yes, if you wish to pay for your Shiseido order in instalments, you can select Klarna or Paypal at checkout.

If you want to pay for your order with PayPal, simply select this payment method when placing your order, accept the Shiseido website terms and conditions, and click “Place order”. You will be automatically redirected to your PayPal account to finalise your transaction. Once your payment has been confirmed, an order confirmation page will be displayed on our website. You will also receive a confirmation email.

If you want to pay for your order with KLARNA, simply select this payment method when placing your order, accept the Shiseido website terms and conditions, and click on “Place order”. KLARNA allows you to pay for any order of more than 35 euros, in 3 instalments, at no extra cost. Please note that the 1st payment will be debited when your order is dispatched. The 2 remaining payments will be automatically scheduled for the following 2 months. For any additional information concerning KLARNA, you can click here.

* Consumer test on 110 women.