Frequently Asked Questions

We have a range of makeup gifts, ready to wrap up for someone special. If they like a bold lip, they’ll adore the Modernmatte Powder Lipstick for comfortable yet velvety coverage. Or, for a touch of shine, the Technosatin Gel Lipstick is a smooth, satiny essential, available in 15 shades. If no-makeup makeup is more their look, try the Colorgel Lipbalm , with a subtle hint of a tint that drenches lips in hydration. There’s something for eye makeup lovers, too. Combine our iconic Eyelash Curler with Controlledchaos Mascaraink to lift, curl and volumise lashes in two steps. This dynamic duo is ideal when you’re unsure of shades they like to wear, as fuller, longer eyelashes look good on everyone.

Yes. If you’re looking for that little something to tuck in a beauty lover’s stocking, you can’t go wrong with our famous Eyelash Curler. It lifts and curls in seconds for falsie-effect lashes. Or if they prefer lipstick, upgrade their usual formula with the Technosatin Gel Lipstick. Available in 15 shades, it’s a weightless wonder with a satin finish that lasts all day. The CALMELLIA Multi-Relief SOS Balm is also a failsafe stocking filler; a jar of nourishing goodness which keeps lips, hands, elbows and even hair hydrated through the cold months. Or give a helping hand with the Ultimune Power Infusing Hand Cream. The supercharged, sumptuous cream transforms even the hardest-working hands with double anti-ageing technology.

To make sure your gifts arrive in time for Christmas, order by 18th December 5pm with Standard Shipping and 19th December 12pm with Express Shipping. For full details on our delivery times, click here.

Yes, if you wish to pay for your Shiseido order in instalments, you can select Klarna or Paypal at checkout.

If you want to pay for your order with PayPal, simply select this payment method when placing your order, accept the Shiseido website terms and conditions, and click “Place order”. You will be automatically redirected to your PayPal account to finalise your transaction. Once your payment has been confirmed, an order confirmation page will be displayed on our website. You will also receive a confirmation email.

If you want to pay for your order with KLARNA, simply select this payment method when placing your order, accept the Shiseido website terms and conditions, and click on “Place order”. KLARNA allows you to pay for any order of more than 35 euros, in 3 instalments, at no extra cost. Please note that the 1st payment will be debited when your order is dispatched. The 2 remaining payments will be automatically scheduled for the following 2 months. For any additional information concerning KLARNA, you can click here.

* Consumer test on 110 women.